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These terms and conditions ("Terms") apply when you, the customer ("you") enter into an agreement with Restoke Pty Ltd ACN 636 328 553 ("Restoke", "we", "us") for the use of our restoke.ai platform ("Platform"). By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy.
Restoke is a restaurant operations management platform that helps businesses manage food costing, team coordination, inventory, ordering, invoicing, and accounting integrations. The Platform includes AI-powered tools to help optimize profitability and back-of-house operations.
By using the Platform, signing up for an account, or clicking "I agree" (or similar), you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. This EULA is accepted by both parties in compliance with applicable laws.
You must create an account to access the Platform. You must:
If acting on behalf of a company, you warrant you are authorized to bind the company, which shall be the owner of the account.
Subject to payment of the applicable Fees, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Platform in accordance with these Terms during your Subscription period. We may revoke this licence if you breach these Terms or misuse the Platform.
Your Subscription begins when the first instalment is paid and continues for the selected period (monthly/yearly). Subscriptions automatically renew unless cancelled in writing at least 7 days before the end of the current term. Fees are payable in advance and exclusive of Tax. We may adjust Fees with notice and prospective effect.
Depending on your Subscription tier, usage limits (e.g., number of users) may apply.
If your Subscription begins with a free trial, we will notify you at trial end. If you do not cancel, your trial converts to a paid Subscription automatically.
We provide support, including bug fixes and updates. Support does not include issues resulting from:
We may suspend or terminate your account immediately if:
Upon termination:
If your account is terminated or downgraded after billing, you will not be entitled to refunds or credits for the remaining subscription period unless required by law.
You retain ownership of all Customer Data you input. You grant us a licence to use it to provide the Platform. You are responsible for data accuracy, compliance, and ensuring required privacy consents are obtained.
You have rights regarding your personal data, including access, correction, deletion, and objection to certain uses. If you are located in the European Union, United Kingdom, California (USA), or another jurisdiction with data protection laws, you may have additional rights, including:
We process personal data in accordance with our Privacy Policy. You may contact us at info@restoke.ai for questions or requests.
You must not:
We may notify you of additional unacceptable uses.
All intellectual property in the Platform remains with Restoke and its licensors. You may submit suggestions, which we may use freely without obligation.
Product features, content, and availability may change at any time.
We provide the Platform "as is" without warranties. We do not guarantee:
Use is at your own risk. Nothing in these Terms limits any non-excludable legal rights.
To the extent permitted by law, we are not liable for indirect or consequential damages. Our liability for breach of warranty is limited to:
You are responsible for secure use of the Platform and your own risk mitigation strategies.
You agree we may use your name and logo for portfolio purposes to indicate you are or were a customer.
If you are located in the United States, these Terms are governed by the laws of the State of Delaware, USA, and any disputes must be resolved in the courts of that state.
For all other users, these Terms are governed by the laws of Victoria, Australia, and disputes must be brought in the courts of Victoria.
We may update these Terms at any time with prospective effect by posting on our website. You can check the "Last updated" date above for the current version.
